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Due to the holidays, our office will be closed after 12 pm on December 15th and December 24th, closed all day on December 25th, closed after 3 pm on December 31st, and closed all day on January 1st.
To make sure that you, your entire family and our staff are safe, new office policies have been put in place. Here are changes you should know about should your child need care. Our priority is your family’s safety!!
ANNUAL WELL CHILD VISITS:
It is important to keep your child healthy as she/he grows. Continuing immunizations and other well care is essential.
We kindly request that only one healthy adult accompany your child to their appointment. We will continue to see three children at most per well child checkup. It is essential that you and your child/children are not experiencing any sickness at this time when coming in for well child checkups. NO fever, cough, runny nose, congestion, vomiting or diarrhea.
SICK APPOINTMENTS:
To keep everyone safe and our office site secure, anyone with COVID-19 symptoms cannot be seen in our office. We need to determine the best place for your child to be seen. Your child may just need a COVID-19 test. We can help you find the most current available COVID-19 testing sites. In other cases, an urgent care site or a hospital Emergency Department. Please call our office so together we can decide the best place for your child to be seen.
COVID-19 screening questions are asked prior to your child’s appointment, not at the time of scheduling. Please expect to be contacted prior to your appointment. When you arrive at our office, you will be asked to sit in your car until your child’s appointment.
Evening sessions are now open as an option. TeleHealth appointments are also available for some appointment types.
We are constantly monitoring the situation. We may need to make additional changes to make sure that everyone stays safe and gets the best care possible. These are very difficult times causing great worry for everyone, particularly families with children. We are doing all we can to help you through this crisis.
If you have concerns about your child, it is now possible to schedule an appointment for a secure video call with your regular Buffalo Pediatrics providers over your smartphone or computer.
We are also still open at both locations to see your child for in-person visits as well. Please call us, and we will help you determine what kind of visit is best for your child.
Both of our offices are open and able to care for your children throughout this COVID-19 pandemic. In an effort to protect our patients, their families, and our staff, we have implemented some temporary changes within the offices.
Currently, the CDC recommends SOCIAL DISTANCING as the best protection against community transmission of the COVID-19.
We are pleased to announce we have begun to see sick patients again, in office, and on a limited basis.
If your child is ill, please call us! Our nurses will be able to help determine the best path for your child’s care
When scheduling an appointment, please advise the nurse if you are able to wait in your vehicle. Upon arrival, please call our office and check-in for the appointment by phone. The nurses will then call/text you when a room is ready for your child. You and your child will bypass the waiting room.
*If this is not an available option for you, you will find fewer chairs in the waiting room to optimize spacing, and staff will make every effort to lessen the time spent waiting there.
If anyone (parents/siblings) attending your child’s appointment is sick, please call to advise the nurses prior to your arrival.
Testing is being coordinated by the Dept of Health.
Erie County Department of Health
(716) 858-2929
Phone lines are open Monday-Friday, 9 am – 9 pm
New York State Dept. of Health
1-888-364-3065
If you have concerns about your child, it is now possible to schedule an appointment for a secure video call with your regular Buffalo Pediatrics providers over your smartphone or computer. We are also still open at both locations to see your child for in-person visits as well. Please call us, and we will help you determine what kind of visit is best for your child.
View FAQs from Erie County Department of Health
The County Executive also announced that the Childcare Resource Network provides free help in finding childcare options for you and your family.
Website: http://wnychildren.org.
By Phone: (716) 877-6666
By Email: parentservices@wnychildren.org.
Thank you and may your family stay well,
Buffalo Pediatrics